Spinbara Privacy Policy
Last updated: April 16, 2026
At Spinbara, we are committed to protecting your privacy and complying with Australian privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.
Information We Collect
We collect personal information necessary to provide our services, including your name, email address, phone number, and account details. We also collect technical information such as your IP address, device type, pages viewed, and referral sources through cookies and analytics tools. Payment and billing information is collected when you make transactions on our platform. Any sensitive information is collected only with your explicit consent and in accordance with the Australian Privacy Principles.
How We Use Your Information
We use your personal information to provide, maintain, and improve our services and website functionality. Your information helps us manage your account, process transactions, provide customer support, and send service updates and marketing communications (which you can opt out of at any time). We also use your information to comply with legal obligations, prevent fraud, and ensure the security of our platform. All uses are undertaken in accordance with the Australian Privacy Principles.
Information Sharing
We may disclose your personal information to service providers, payment processors, and legal authorities when required by law or to prevent fraud. We do not sell your personal information to third parties. Any overseas disclosure of your information will be made in accordance with the Australian Privacy Principles.
Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access, alteration, and disclosure. Our security practices are designed to safeguard payment details and sensitive data in accordance with Australian privacy law requirements. We regularly review and update our security procedures to maintain the integrity of your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under the Australian Privacy Principles, you have the right to access your personal information held by Spinbara and request correction of inaccurate or outdated information. You may request deletion of your information where it is no longer needed for our services, subject to legal retention obligations. You can lodge a complaint with us regarding any breach of the Australian Privacy Principles, and we will respond within a reasonable timeframe. If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your user experience, analyse website usage, and personalise content. You can control cookie settings through your browser preferences or opt out of analytics tracking through available opt-out mechanisms. We are transparent about what cookies collect and how you can manage your preferences.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at [email protected]. We are committed to addressing your privacy concerns promptly and in accordance with Australian privacy law.